Fair Use & Plan Limits
Last updated October 28, 2026
These are the usage limits that apply to Postango plans, referenced by our Terms of Service. They exist so every customer gets videos made quickly and a predictable bill — hitting a limit is never a surprise charge. When you reach your plan's video allowance, new uploads pause until it resets on your billing date (or you upgrade); videos you've already made keep posting on schedule.
| Limit | Value | What it means for you |
|---|---|---|
| Videos per month | Starter: 12 · Pro: 30 · Workshop: 60 · Free trial: 2 total (not monthly), one trial per email address | Each plan includes a set number of finished videos, and resets on your billing date. A video that couldn't be made never counts, and neither does Regenerate. A video you reject after it was made does count. |
| What one upload makes | A short-form edit and a long-form edit, plus any extra clips you pick | Every video Postango edits from your clips comes back as two edits: a short-form edit for TikTok, Reels and Shorts, and a long-form edit, the full version. Together the two use 1 of your videos, or 2 if you keep both. Under a minute of footage makes the short-form edit only, which uses 1. A Landscape 16:9 version of either edit is 1 more. When your video is ready, we also suggest extra clips from it that would make great standalone posts. You pick the ones you want and say yes before any is made, so there are no surprises. Each one uses 1 of your videos when it's made. A podcast or a product video is made as one video. |
| Reposts per month | Starter: 12 · Pro: 30 · Workshop: 60 | Repost puts a video from your Library on your calendar again, on every network it goes to. One repost counts once, however many networks it goes to, and uses your reposts, not your videos. Reposts reset on your billing date. Putting a cancelled or failed post back on the schedule does not count, and neither does a repost we could not schedule. |
| Video quality | Starter: 720p · Pro: 1080p · Workshop: up to 4K wide, 1080p vertical · Free trial: 72p preview | Trial videos are a small 72-pixel preview, so you can judge the edit; it's too small to post. Every paid plan makes videos at its own quality, up to the resolution you filmed at; we never upscale. Vertical videos never go above 1080p, on any plan, because that is what the platforms accept; on Starter they are 720p. |
| Upload size per clip | 4.9 GB | About 5–10 minutes of phone 4K. A clip has to fit both this size and your plan's clip length, so a long 4K clip can reach this size first. |
| Clip length | Starter: 10 minutes · Pro: 15 minutes · Workshop: 20 minutes · Free trial: 10 minutes | The longest any ONE clip may be. Editing cost scales with duration, so it rises with the plan; longer clips are refused with a clear message before any work starts. |
| Footage per batch | Starter: 30 minutes · Pro: 1 hour · Workshop: 2.5 hours · Free trial: 10 minutes | A batch is edited in one pass, so this is the total footage across every clip in it — not the length of any one clip. A longer batch is refused before any work starts, and the message tells you how far over you are. |
| Podcast recordings per video | Starter: 1.5 hours · Pro: 3 hours · Workshop: 3 hours · Free trial: 30 minutes | How long the recorded conversation can be when you send it as a Podcast, which makes one video from one or more recordings: one recording, or several parts of it added together. Cameras filming the same conversation at the same time count once, by the longest of them. Extra footage shown over the conversation (b-roll) does not count. We read what is said in all of it, so the video made from it can run as long as the best of it needs. A recording or a conversation longer than this is refused before any video is made, with how long it is and the limit. |
| Regenerate per video | 1 | You can Regenerate a finished video once, and it doesn't use a video. After that it can't be regenerated again, but it stays yours to approve, post and download. |
| Uploads per batch | 30 files | You can add up to 30 files to one batch. |
| Raw footage retention | 14 days | Footage you upload: 14 days after upload, or longer while a video made from it is still being made or waits for your review. Once it is deleted, the video made from it can't be regenerated; the finished video is what you keep. Save your originals on your own device. |
| Finished video retention | 90 days after its last post | A finished video stays downloadable in your Library until 90 days after its last post. One never reviewed is deleted 90 days after it was ready, and one approved but never posted 180 days after approval; we tell you 3 days before either is deleted. Download anything you want to keep for good. |
| Deleting your own videos | Any time, from the Library | Tick anything in your Library and delete it — the video, its thumbnail and the footage it was made from go for good, unless another of your videos still uses that footage. A video that still has a post scheduled has to be cancelled on the Calendar first. |
| Rejected videos | Deleted within minutes | Saying no under Content › Needs review (Content › Needs review in the app) deletes the video, its thumbnail and the footage it was made from, usually within minutes, unless another of your videos still uses that footage. It can't be downloaded or recovered, so reject only when you're sure. It still counts as one of your videos. |
| Photo posts | Fitted, never cropped | Where a network refuses the aspect ratio your photo was shot at, the whole photo is fitted inside an accepted aspect ratio with a blurred border — nothing is cut off. Photos convert to JPEG automatically. YouTube is skipped for image posts; it only takes video. |
| Moving a scheduled post | At least 5 minutes ahead | On the Calendar you can move a post to any time at least 5 minutes away — later the same day counts. All of that post's platforms move together, and posts that already went out can't be moved. |
| Automatic scheduling | 30 minutes' lead · one video per date | New videos schedule themselves into your next posting day at that day's time, at least 30 minutes out, one video per date so a batch spreads across your calendar instead of stacking up. |
| Businesses per account | 1 | Every plan covers a single business. Multiple locations or brands: contact us. |
| Connected platforms | All supported · 1 destination account per platform | Post everywhere Postango supports; multiple Pages/accounts per platform is a future multi-location plan. |
| Automated access | The website and the app only | Connecting your own software or scripts to Postango needs a separate partner agreement. |
The fine print, in plain words
- A video is one finished video delivered for your review. It waits under Content › Needs review (Content › Needs review in the app). If making it fails on our side, it doesn't count. Regenerating a video to tweak it doesn't count either (up to the Regenerate limit above). A video you reject after it was made does count.
- Unused videos and reposts don't roll over between billing periods.
- Videos and reposts reset on your billing date, not the calendar month — the same date your subscription renews.
- Videos may be queued and prioritized by plan to keep the service fast for everyone; Pro and Workshop videos get priority.
- Cost limit. Each account also has a monthly limit on what making its videos costs us, equal to its plan's monthly price ($99 Starter, $199 Pro, $499 Workshop; $50 on the free trial). It is never added to your bill, and the free trial still needs no card. Normal use stays far below it; it is there to stop a fault or misuse. If an account reaches it, new videos pause and you see a note on the video saying why, and we are told straight away; you don't need to contact us. A video still paused after 6 hours stops, and doesn't count as one of your videos. This limit resets when a new calendar month begins, not on your billing date like your videos and reposts, so you can press Try again on a stopped video then, or sooner if we raise your limit after looking into it.
- We may update these limits as we learn from real usage. Changes are posted here with the date above. If a change materially tightens a limit you are relying on, we will email you at least 30 days before it applies to your account, and you can cancel before then. This page forms part of our Terms of Service.
Questions, or a workload that doesn't fit these limits (agencies, multiple locations)? Email support@postango.ai.